Question 1

What is Bebaho?

Accepted Answer

Bebaho is an all-in-one CRM built for wedding planners and event professionals. It consolidates lead tracking, client management, vendor coordination, budgets, guest lists, timelines, seating charts, tasks, AI-powered insights, and 50+ vendor-specific event tools into a single dashboard — so you can run your business without juggling a dozen tools.

Question 2

How do I create my account?

Accepted Answer

Sign up at the Bebaho sign-in page using your email or Google account (powered by Clerk). After authentication you'll land on the onboarding wizard.

Question 3

What plans are available?

Accepted Answer

Bebaho offers three plans: Starter (free) — ideal for getting started with 1 active client, up to 5 leads, and 5 vendor contacts. Professional ($79/month or $65/month billed yearly) — adds AI Insights, up to 20 clients, unlimited leads and vendors, 3 team members, client portal, and advanced analytics. Agency ($149/month or $124/month billed yearly) — designed for teams with unlimited everything, white-label client portal, custom branding, API access, and dedicated account manager.

Question 4

How do I add a new lead?

Accepted Answer

Open the Leads page from the sidebar, then click "Add Lead". Fill in the couple's name, contact info, wedding date, estimated budget, guest count, and source (referral, Instagram, wedding fair, etc.). The lead will start in the "new" stage.

Question 5

How do I create an event?

Accepted Answer

Go to the Events page and click "+ New Event". Select a client, enter the event name, date, venue, status, and type. The event is created and appears on your Events page with quick links to Itinerary, Guests, and Seating.

Question 6

What is the Happiness Score and how is it calculated?

Accepted Answer

Each client has an auto-calculated Happiness Score (0–100) that gives you a pulse-check on satisfaction. It starts at 100 and deducts points for negative signals: overdue tasks (−5 normal, −8 urgent, max −25), negative communication sentiment (−6 each, max −30), budget overruns (−5 for soft overage, −10 for hard overage), unread inbound messages waiting more than 48 hours (−8 each, max −16), low planning progress relative to time remaining (up to −20), and planner unresponsiveness (−8 after 7 days, −15 after 14 days with no outbound message). Positive communications give a small bonus (+2 each, capped at +5). Review the score on the client card — amber means caution, red means intervention needed.